2020 Annual Summit Presentations Pre-Summit 1: Decreasing Stress and Increasing Job satisfaction Pre-Summit 2: improving resident quality of life through dementia management strategies opening plenary: retention 911 - reviving, inspiring, engaging, retaining A1. addressing the needs of family members through effective communication A2. a new diet for leaders: quality without cannibalism! A3. opioid use in the long term care arena B1. Temperature check with pdpm: developing best practices for success B2. Alzheimers Cure Methodology b3. ethics in healthcare luncheon: cheeseburger for seniors: top ten reasons your parents don't want to move to senior living